Loading... Please wait...

Our Newsletter


Delivery Details


Vermont Bedrooms Delivery Details

No one likes to wait around all day for a delivery! No one knows this better than Vermont Bedrooms! That's why we've taken the time to give you this outline of our delivery service, so that on the day of your delivery you will know just what to expect from us, what is expected of you, and when you need information, how to get it fast!

 

Our delivery trucks are generally loaded the night prior. As we try to accommodate everyone, frequently deliveries are added after the truck has been loaded. When our delivery crew arrives in the morning, they generally check for any late add-on deliveries, re-check their loaded deliveries, confirm the day's schedule, call the 1st delivery and leave. On any given day, this whole process can take between 15 minutes and 1-1/2 hours.

We're sorry, but in order to maintain Quality Delivery for all our customers, it is impossible to give EXACT times of delivery.

BUT, we can:
Offer 2 delivery preferences, available on a 1st-come-1st-served basis:


1) AM Preference- We will try to deliver to you before noon. Please take into account driving time.

2) PM Preference- We will not arrive at your delivery until after noon, though we may attempt to call you before noon.

We make every effort to accommodate these requests. That said, we must stress that all preferences are exactly that, a preference, NOT a guarantee!

If none of these Delivery options meets your needs, please discuss our

PREMIUM Delivery

Options with your salesperson.

We Will:

-Call you before delivery to let you know where and how far away we are, and that we are on the way.

-Besides calling at the place of delivery, we can call you at any phone (your cell or work phone, for instance) a designated amount of time prior to delivery to allow you enough time to meet us there. For example, if you are at work and you live 15 minutes from work, we can call you at least 15 minutes before delivery at your work phone to allow you enough time to drive home to meet us.

You can:

-Call the morning of delivery to find out what number delivery you are.

-Call us for a progress report over the course of the day. Our truck calls out of every delivery, which we log in our delivery schedule. We encourage use of this, because it gives later deliveries up-to-the-minute information about the status of our truck.

PLEASE, PLEASE, PLEASE!!! DO NOT CALL BEFORE 10:15am!!!
Phone calls earlier than 10:15 only DELAY the departure of our truck.
If they are talking on the phone they can't be loading at the same time!

Thanks for choosing Vermont Bedrooms for ALL your bedding needs!!

Back to Delivery